YOUR RESPONSIBILITIES
- Coordination, execution, and control of tasks assigned to external service providers in the service area on an international level
- Monitoring compliance with KPIs and SLAs at service providers to ensure service delivery
- Process controlling, analysis, and adaptation of processes to optimize supplier management
- Regular review of service quality standards, invoice verification, and reporting
- Operational support for service providers in their daily business execution
- Onboarding of service partners and ensuring the availability of relevant skills and qualifications within the partner network
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YOUR RESPONSIBILITIES
- Overall coordination and control of company projects
- Monitor timesheet filling up for each project
- Reporting hours needed for founded project
- Follow up with Program Management Team for missing insertions and interface between project stakeholders
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YOUR RESPONSIBILITIES
- Handles Payment Terminal Support cases
- Remotely troubleshoots and fixes issues related to Payment Terminals
- Creates documentation for remote support colleagues for effective configuration and troubleshooting of payment systems
- Identifies bugs and reports them to SW development and suppliers
- Summarizes requirements to application development
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YOUR RESPONSIBILITIES
- Elaborating technical documentation around our hypercharger product line
- Updating the installation and operating manuals, service manuals and other technical documents
- Creating and optimising training materials
- Taking care of the customer newsletter
- Terminology & translation management, with the help of external translation service providers
- Collaboration with internal departments
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YOUR RESPONSIBILITIES
- Overall responsibility for construction and conversion projects
- Development and oversight of project plans
- Coordination with architects, engineers, and contractors
- Budget planning and control
- Compliance with legal regulations and safety standards
- Quality assurance throughout the project lifecycle
- Communication with stakeholders and the management
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YOUR RESPONSABILITIES
- Handle technical customer enquiries as an interface with the research & development department
- Conduct regular customer calls to coordinate technical content and clarify technical issues
- Provide technical advice to customers and project managers
- Coordinate with customers for further development of various products
- Manage of RFI (Request for Information) and the technical part of tenders
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YOUR RESPONSIBILITIES
- Collaborate with hiring managers to assess training needs and develop targeted learning solutions
- Design and develop engaging and effective learning programs using a variety of modalities and approaches.
- Deliver engaging and effective learning programs
- Create and update training systems and all supporting materials
- Evaluate the effectiveness of training programs through assessments, surveys, and feedback to ensure continuous improvement
- Partner with external vendors and experts to enhance the breadth and depth of our training offering
- Provide coaching and support to managers and employees to foster a culture of continuous learning
- Manage reimbursement processes and funding applications (Fondimpresa, etc)
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YOUR RESPONSIBILITIES
- Provide technical leadership for Alpitronic's power electronics development
- Develop new generation power electronics, such as new switching topologies, introduction of new power semiconductors and new gate driver circuits
- Develop innovative and cost-optimised power electronics, maximising power density (power semiconductors, magnetics and capacitors)
- Lead the debugging of newly developed power electronic boards and assemblies
- Lead field return analyses for power electronics
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YOUR RESPONSIBILITIES
- Design, development and maintenance of embedded firmware for microcontroller and PLA applications
- Development and enhancement of embedded Linux applications (e.g. device tree adoptions, peripheral integrations and performance optimizations)
- Development and integration of system and application software
- Testing and debug of software on target and test environments
- Maintaining close communication with developers, project heads and other internal stakeholders
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YOUR RESPONSIBILITIES
- Promote and coordinate value engineering initiatives within the R&D department
- Sponsor and drive development for value improvement, cost and complexity reduction
- Organize and lead technical cross-functional workshops, aimed at enhancing value and reducing costs
- Fertilize a culture of continuous improvement and value engineering inside the R&D and across departments
- Define & implement methodologies to understand strengths & weaknesses of different players
- Establish and improve tools for teardown analysis and idea generation
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YOUR RESPONSIBILITIES
- Ensure continuous operation of essential IT functions encompassing operating systems, security tools, applications and servers
- Install, configure and support workstation software, hardware, printers and phones
- Execute systems and network design, documentation, implementation, testing, and administration and ensure components meet business needs and work together seamlessly
- Implement applications and software upgrades and troubleshoot any performance issues
- Support and train employees in using software and hardware, providing technical support when needed
- Staying abreast of emerging technologies, hardware, and software to assess their potential impact and relevance to organizational needs
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YOUR RESPONSIBILITIES
- Additional and further development of internal and external web applications in an agile development process
- Consulting to the specialised departments on the design of digital services
- Contact person for questions on individual software products within digitalisation projects
- Active promotion of best practices for high quality software development, including the Clean Code and SOLID principles, code reviews, TDD, etc.
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YOUR RESPONSIBILITIES
- Monitor chargers performance using collected field data to proactively identify and resolve issues, particularly during product launch phases
- Apply systematic troubleshooting techniques to identify and resolve technical issues with the chargers in customer applications, like:
- Data mining using corporate tools
- Analysis of system logs and specific data collection
- Performance of tests to reproduce, isolate and address the issues
- Work with all the development teams to resolve complex issues quickly and effectively in a multi-disciplinary team
- Provide guidance to data analysts and scientists on the strategic direction of their activities
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YOUR RESPONSABILITIES
- Lead the System Validation Team, responsible for systems’ verification & validation according to V-Cycle
- Review product requirements from System Development and define the relevant test cases
- Accordingly, establish the verification plans and reports (DVP-R) and manage their execution
- Supervise verification tests priorities and solve eventual conflicts
- Concept, develop and Implement HIL infrastructures for automatic systems validation
- Enhance overall testing equipment automatization and efficiency.
- Provide support for OEE and productivity increase
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YOUR RESPONSIBILITIES
- Design and develop embedded software for Linux in different languages (C/C++, Python, shell scripts)
- Configure the Linux kernel and the libraries required by the applicative level
- Debug code on various systems using suitable debugging tools
- Test of the developed software on the emulation environment and on the target system
- Write documentation on the software developed in accordance with the process
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YOUR RESPONSIBILITIES
- Be the system architect of DC chargers’ diagnostic functions and utilities, both embedded and remote
- Define and validate the safe operation modes correspondent to possible diagnosed faults and issues
- Provide relevant requirements to SW department for the diagnostic functions & utilities implementation
- Monitor and improve the performance of the developed diagnostic tools on the chargers in the field
- Provide training and guidance on how to use the diagnostic tools in cross-functional teams
- Provide support and guidelines for diagnosing and resolving functional issues in a timely manner
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YOUR RESPONSIBILITIES
- Cost Modelling: Develop and maintain precise cost models covering materials, labor, equipment, and overhead costs.
- Data Analysis: Analyse product cost structure to identify cost drivers and develop strategies for cost reduction.
- Supplier Collaboration: Collaborate with procurement to negotiate favourable supplier terms and evaluate quotes for competitiveness.
- Value Engineering: Facilitate value engineering workshops to promote innovative and cost-effective design alternatives.
- Team Training: Train and mentor teams on cost models, fostering a cost-conscious culture within the organization.
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YOUR RESPONSIBILITIES
- Develop and implement scalable and maintainable web applications in both the frontend (using Vue.js/Nuxt.js) and backend (using C#)
- Design, develop, and manage database solutions with PostgreSQL, including data modeling, performance tuning, and security considerations
- Collaborate in agile development processes with product managers and other developers
- Write clean, efficient, and documented code
- Conduct code reviews to ensure code quality and adherence to best practices
- Identify and fix software bugs and issues
- Continuously update knowledge on new technologies and best practices in software development
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YOUR RESPONSIBILITIES
- Provide an ownership of applicable norms and safety standards for all products & equipment developed by R&D
- Establish processes & methodologies to monitor and ensure the relevant compliance with applicable regulations
- Perform risk related analysis and monitor/drive the implementation of mitigating actions as per the defined action plan
- Draft and update all risk & compliance related technical documentation and declarations of conformity
- Carry out compliance analysis for new markets entrz and follow discussions with local authorities
- Work with corporate requirements management tools, promoting suggestions and improvements
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YOUR RESPONSIBILITIES
- Consolidate normative and stakeholder requirements for charging cables and cooling units into the System Requirements Documents
- Document the integration of the charging cables into the overall System Architecture and be the reference person within R&D for all related questions
- Lead and monitor the qualification process of charging cables for existing and new products from prototype testing to introduction in the serial production
- Create models and lead the implementation for the functions related to the operation of the charging cables and cooling units
- Keep track of the latest technical developments and advances for charging cables and cooling units
- Lead the communication and exchange towards the suppliers of the subsystems (charging cables and cooling units)
- Be the contact person within the company for all high level questions on charging cables and cooling units (especially for R&D, quality dept and production)
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YOUR RESPONSIBILITIES
- Proactively explore and develop new business relationships, customers and concrete opportunities in the market segment Commercial Vehicle Charging
- Create specific sales strategies and supporting a business plan creation within the commercial vehicle charging segment, to drive revenue growth and margins
- Negotiate and close contracts and frame agreements with strategic customers
- Generate forecasts and reports based on sales activities
- Ensure market share and successful introduction of existing and specific new products
- Conduct customer visits, by providing commercial and technical consulting for suitable charging solutions
- Manage customers’ commercial and technical inquiries
- Provide market information and support the elaboration of blueprints for our specific solution offering in the Commercial Vehicle Charging market, in close alignment with the Segment Marketing department
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YOUR RESPONSIBILITIES
- Evaluate, analyze and communicate systems requirements on a continuing basis and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
- Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions from managers and executives with supporting research and recommendations
- Determine and develop user requirements for systems in production, to ensure maximum usability
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
- Identify substandard systems processes through evaluation of real-time data
- Lead the technical business processes, by developing systems prototypes that promote increased efficiency and productivity on multiple levels
- Create and implement precise management plans for every project, with attention to transparent communication at all levels
- Perform, evaluate and communicate thorough quality assurance at every stage of systems development
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YOUR RESPONSABILITIES
- Cost Modeling: Develop and maintain precise cost models covering materials, labor, equipment, and overhead costs.
- Cost Estimation: Provide accurate cost estimates for new designs and engineering changes.
- Data Analysis: Analyze cost data to identify cost drivers and trends and develop cost reduction strategies.
- Supplier Collaboration: Collaborate with procurement to negotiate favorable supplier terms and evaluate quotes for competitiveness.
- Value Engineering: Facilitate value engineering workshops to encourage innovation and cost-effective design alternatives.
- Team Training: Train and mentor teams on cost models, fostering a cost-conscious culture within the organization.
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YOUR RESPONSIBILITIES
- Consolidate stakeholder requirements into a system requirements document for our charging infrastructure products
- Carry out feasibility studies based on the system requirements
- Design the overall product architecture of the EV chargers taking into account the system requirements, mission profile and technical constraints
- This includes the design of the system topology, the high-level partitioning, the functions' allocation and the definition of interfaces
- Provide iterative optimisation of the product architecture through modelling, simulation and integration of performance feedback
- Contribute to validation planning and results evaluation
- Regularly review and update requirements documentation to ensure coverage, accuracy and alignment with system architecture and project objectives
- Be the point of contact for requirements and standards for charging infrastructure projects
- Keep track of the latest technical developments and advances in key components and technologies
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YOUR RESPONSIBILITIES
- Developing data architecture strategy, ensure data quality, and promote efficient analytical processes, while assessing automated reporting methods
- Engage directly with the business teams, understand how business needs across multiple areas translate into data requirements
- Produce impactful, dynamic, and insightful data, reports, BI visualizations, enterprise database management and ETL to help business leaders make educated, real-time decisions that are in the best interest of the customers and alpitronic
- Own data issues monitoring and maintenance reporting to ensure accuracy and efficiency
- Establish and monitor monthly/quarterly KPIs to evaluate the effectiveness of the daily operations, business strategies and initiatives
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YOUR RESPONSIBILITIES
- Being in charge of maintaining client relationships and ensuring the fulfillment of their needs
- Providing regular updates on service delivery and responding to client inquiries and concerns
- Managing service delivery budgets, ensuring that resources are allocated effectively and that costs are kept within budget
- Overseeing the efforts of different teams to ensure that the services are delivered efficiently and on time
- Tracking and monitoring services performance, by defining and implementing key performance indicators
- Identifying areas for improvement and implementing changes as required, to ensure the continued development and efficiency of the department based on industry and market trends
- Guaranteeing compliance with service level agreements and that the services provided meet the required quality standards
- Building and maintaining high-performing teams, providing guidance and coaching
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YOUR RESPONSIBILITIES
- Design and develop software cyber security mechanisms in accordance with applicable cyber security requirements and secure code writing guidelines
- Support in monitoring vulnerabilities that may affect the product, assessing their severity and managing any associated correction and verification
- Assist in the definition/updating of secure coding guidelines
- Support the integration and configuration of cybersecurity mechanisms for the entire product lifecycle (development, production, maintenance)
- Write documentation on the software developed in accordance with the process
- Debugging code on various systems using debuggers
- Read and understand the technical documentation of the µprocessors and µcontrollers
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YOUR RESPONSIBILITIES
- Prepare and update the production plan to reflect customer orders, delivery deadlines, stock levels, and production capacities.
- Collaborate with production, logistics, and purchasing to effectively plan and monitor production capacity, adapting to operational needs.
- Work closely with the Sales team to ensure customer orders are scheduled efficiently, enhancing communication to address potential issues swiftly.
- Allocate customer orders across production weeks to maximize operational efficiency and reduce downtime while considering demand fluctuations.
- Monitor and manage backlogs, collaborating with sales and production teams to adjust priorities and maintain customer satisfaction.
- Identify deviations in the production process promptly and implement corrective measures to ensure consistent production quality and efficiency.
- Develop and propose ramp-up curves and production scenarios to effectively respond to changing demands and optimize production workflows.
- Facilitate effective communication and cooperation among sales, operations, and purchasing teams to streamline processes and enhance overall performance.
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YOUR RESPONSIBILITIES
- Construct and simulate financial models and provide analysis, budget, ROI calculation etc. to support business plans/cases
- Design a global reporting architecture regarding countries, customer cost centres and contracts
- Define and implement standard work processes for budgeting and reporting to drive efficiency with a constant focus on finance process improvements and simplifications
- Construct and simulate financial models and provide analysis, budget, ROI calculation etc. to support decision making process
- Constant monitoring of KPIs and provision of insights of the cost structure, and performance regarding SLAs.
- Support overall business growth and advise the management regarding business key drivers, with special projects, ad hoc reporting etc.
- Perform detailed analysis of financial results against forecasts and prior periods, raising early warning signals highlighting business risks based on trend and leading indicators
- Monitor actual costs against the pre-determined budget and implement restrictive measures if necessary
- Take all appropriate actions to ensure 100% compliance with various GAAP and company financial policies
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YOUR RESPONSIBILITIES
- Lead the development and digitalisation of the remote services strategy
- Lead, motivate, and develop a team of remote services personnel, including the development, implementation and management of the operations, using the latest technologies and industry best practices
- Analyse customer feedback and other data sources to develop customer-centric solutions
- Develop and implement service improvement plans for identified shortfalls
- Monitor remote services performance, system performance. Identify service improvement goals
- Design and develop solutions to optimize performance and scalability
- Oversee the deployment maintaining security, reliability, and cost-efficiency
- Monitor team performance and establish corrective action plan where needed, regarding performance, trends and capacity issues
- Ensure the team is keeping and exceeding the commitments on the service level agreements and uptime
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