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2 Bozen Bolzano Milano Montebelluna Jobs in Südtirol

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IT System Administrator (M/F) Oberalp AG Vollzeit Bozen, Bolzano, Montebelluna, Milano 23.09.2024 Bozen, Bolzano, Montebelluna, Milano Tasks & responsibilities IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux Virtualization: Configuration and management of ESX virtualization systems Server Administration: Perform server administration tasks and research event-log warnings and errors Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed Audits & Backups: Perform routine and scheduled audits of all systems, including backup Documentation: Draft and update documentation related to procedures and activities performed. Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration Networking: Configure and manage networks using Aruba Networking technologies. Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint. IT Projects: Participate in and lead IT projects to improve infrastructure efficiency and security Zum Stellenangebot
IT Service Desk Coordinator (M/F) Oberalp AG Vollzeit Bozen, Bolzano, Milano, Montebelluna 24.09.2024 Bozen, Bolzano, Milano, Montebelluna Tasks & responsibilities Management and coordination of the IT Service Desk team Overseeing the procurement, installation, maintenance and support of IT software, hardware and communication systems Organization and delegation of work orders to the appropriate IT Services staff member based on role and work order load Management of escalations and ensuring any issues are resolved in a timely manner Escalation of work orders to second level IT support and third level IT support as required Analysis of performance of Service Desk activities and make recommendations to improve operational efficiency Generate reports based on service level agreements and required metrics Zum Stellenangebot

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