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5 Bachelor Degree Jobs in Bozen

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IT Service Delivery Manager (m/f/d) Alpitronic GmbH Vollzeit Bolzano, Bozen 09.12.2024 Bolzano, Bozen YOUR RESPONSIBILITIES Being in charge of maintaining client relationships and ensuring the fulfillment of their needs Providing regular updates on service delivery and responding to client inquiries and concerns Managing service delivery budgets, ensuring that resources are allocated effectively and that costs are kept within budget Overseeing the efforts of different teams to ensure that the services are delivered efficiently and on time Tracking and monitoring services performance, by defining and implementing key performance indicators Identifying areas for improvement and implementing changes as required, to ensure the continued development and efficiency of the department based on industry and market trends Guaranteeing compliance with service level agreements and that the services provided meet the required quality standards Building and maintaining high-performing teams, providing guidance and coaching Zum Stellenangebot
IT Business Analyst (m/f/d) Alpitronic GmbH Vollzeit Bozen, Bolzano 09.12.2024 Bozen, Bolzano YOUR RESPONSIBILITIES Evaluate, analyze and communicate systems requirements on a continuing basis and maintain systems processes, including the delivery of monthly status reports to all appropriate parties Conduct daily systems analytics to maximize effectiveness and troubleshoot problems Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions from managers and executives with supporting research and recommendations Determine and develop user requirements for systems in production, to ensure maximum usability Author and update internal and external documentation, and formally initiate and deliver requirements and documentation Identify substandard systems processes through evaluation of real-time data Lead the technical business processes, by developing systems prototypes that promote increased efficiency and productivity on multiple levels Create and implement precise management plans for every project, with attention to transparent communication at all levels Perform, evaluate and communicate thorough quality assurance at every stage of systems development Zum Stellenangebot
3rd Party Network Specialist (m/f/d) Alpitronic GmbH Vollzeit Bolzano, Munich, Bergamo 09.12.2024 Bolzano, Munich, Bergamo YOUR RESPONSIBILITIES Coordination, execution, and control of tasks assigned to external service providers in the service area on an international level Monitoring compliance with KPIs and SLAs at service providers to ensure service delivery Process controlling, analysis, and adaptation of processes to optimize supplier management Regular review of service quality standards, invoice verification, and reporting Operational support for service providers in their daily business execution Onboarding of service partners and ensuring the availability of relevant skills and qualifications within the partner network Zum Stellenangebot
Tender and pricing Specialist FERCAM AG Vollzeit Bolzano, Bozen 16.12.2024 Bolzano, Bozen What is a tender? Completing RFIs (Request for Information): These aim to filter potential providers invited to participate in the tender based on their qualities and capabilities (this phase determines our qualification for the tender). Analyzing tender documents: service requirements, KPIs, shipment databases, quoting files. Preparing the offer/calculating rates: Collaborating with the team for formulating offers Determining rates using available tools. Submitting the offer to the client: sending the economic proposal and required documentation (cover letter; tailored presentations). Receiving/sharing feedback: responding to clarifications, sharing feedback with departments, negotiating. Business allocation (AWARD): supporting operational implementation, assisting in contract negotiations. Zum Stellenangebot
Global Remote Services Director (m/f/d) Alpitronic GmbH Vollzeit Bolzano, Bozen, Bergamo 09.12.2024 Bolzano, Bozen, Bergamo YOUR RESPONSIBILITIES Lead the development and digitalisation of the remote services strategy Lead, motivate, and develop a team of remote services personnel, including the development, implementation and management of the operations, using the latest technologies and industry best practices Analyse customer feedback and other data sources to develop customer-centric solutions Develop and implement service improvement plans for identified shortfalls Monitor remote services performance, system performance. Identify service improvement goals Design and develop solutions to optimize performance and scalability Oversee the deployment maintaining security, reliability, and cost-efficiency Monitor team performance and establish corrective action plan where needed, regarding performance, trends and capacity issues Ensure the team is keeping and exceeding the commitments on the service level agreements and uptime Zum Stellenangebot

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