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1 IT-Service team member Job in Südtirol

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IT Service Desk Coordinator (M/F) Oberalp AG Vollzeit Bozen, Bolzano, Milano, Montebelluna 07.10.2024 Bozen, Bolzano, Milano, Montebelluna Tasks & responsibilities Management and coordination of the IT Service Desk team Overseeing the procurement, installation, maintenance and support of IT software, hardware and communication systems Organization and delegation of work orders to the appropriate IT Services staff member based on role and work order load Management of escalations and ensuring any issues are resolved in a timely manner Escalation of work orders to second level IT support and third level IT support as required Analysis of performance of Service Desk activities and make recommendations to improve operational efficiency Generate reports based on service level agreements and required metrics Zum Stellenangebot

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Brutto Netto Rechner

Brutto Netto Rechner

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Bezirke in Südtirol

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