Dein Aufgabenbereich:
- Unterstützung des Vertriebsteams in technischen Fragen und bei der Angebotserstellung
- Erstellung von Lichtberechnungen und der Erstellung von Preiskonfigurationen und/oder Verkaufsangeboten
- Ansprechperson für Kunden bei technischen Anfragen und Problemen
- Begleitung der technischen Entwicklung von Projekten von der ersten Anfrage bis zur erfolgreichen Umsetzung
- Dokumentation und Pflege von Kunden- und Projektdaten
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Compiti principali:
- Supporto al Sales Manager e al team della vendita in caso di domande tecniche nella preparazione delle offerte
- Creazione di calcoli illuminotecnici e preparazione delle configurazioni di prezzo e/o delle offerte di vendita
- Persona di contatto per i clienti con richieste e problemi tecnici
- Accompagnamento dello sviluppo tecnico dei progetti dalla richiesta iniziale fino alla loro realizzazione
- Documentazione e manutenzione dei dati dei clienti e dei progetti
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Vollzeit | befristet | Praktikum
Tasks & responsibilities
- Support the team in all product management-related tasks such as range planning, analysis of sales data, benchmarking and working on trends analysis
- Assist in the product creation process within a cross-functional team (development, design, costing)
- Support and help to create sell-in tools
- Help to coordinate samples, sample shootings, and prepare all product-relevant data for catalog & webpage
- Help to prepare and support internal and external meetings
- Support in administrative tasks
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Vollzeit | befristet | Praktikum
Tasks & responsibilities
- Support the Product Management Team in all product management related tasks such as range planning, analysis of sales data, benchmarking and working on trends analysis
- Assist in the product creation process within a cross functional team (development, design, costing)
- Support and help to create sell in tools
- Help to coordinate samples, sample shootings and prepare all product relevant data for catalogue & webpage
- Help to prepare and support internal and external meetings
- Support in administrative tasks
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YOUR TASKS
- Ensure application maintenance and monitoring, ensuring applications stability and operability
- Support and technical troubleshooting to resolve issues and bugs
- Definition, implementation and documentation of interfaces to guarantee information exchange
- Setup of technical configurations, assurance of security standards and IT policies within Sales Business Applications
- Take part in analysis, implementation, testing, and optimization projects and activities of enterprise business applications in the Sales Domain (ECOM, WEB & Experience, CRM, Order intake)
- Contribute to 360° digital product ownership: business applications operations and evolution management from ideation to inception, delivery and daily usage
- Act as a technology subject matter expert across all Business Applications
- Participating in the delivery of projects
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Tasks & responsibilities
- Assist in the upload and management of sales orders into the ERP system
- Help to ensure that products are delivered on time with the right quantity and quality
- Assist the first-level support for issues and general requests about products and brands
- Support the sales manager and sales team in preparing and managing the sales campaign, including management of the samples, set up of the showroom, preparation of offers/commercial conditions, communication of availability list, processing of sales reporting/statistics
- Guarantee high-quality standards of service towards retailers before and after sales, taking into account and managing their requests involving various departments
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Tasks and responsibilities
- Order and clients data entry in the ERP system • Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders
- Collaboration with the logistic department for deliveries
- Collaboration with the credit management department and Sales Manager
- Handling of claims and information requests coming from clients
- Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests
- Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders and Sales Evaluation optimization
- Support of dealers with product information and explanation
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YOUR TASKS
- Collaborate in the elaboration of the digital sales channels strategy by checking sales/volumes objectives, defining and optimizing product assortment and breaking down the price strategy per channel
- Execute digital and promotional plan on own B2C and B2B store
- Identify sales figures and potential optimizations potential across the digital channels, keeping also track of costs and further sales opportunities in the short / medium term
- KPIs analysis of sales, products and promotions (ROI, conversion rate, average order value, number of orders, turnover...)
- Close collaboration with the Digital Marketing and Performance Marketing areas, in order to support the digital activities and keeping them aligned with digital marketing plan
- Ensuring the stores’ compliance with legal, health and safety regulations departments (best before, packing data, nutritional information)
- Maximizing the Loacker UI/UX experience monitoring actual and incoming channel-specific needs
- Support our consumer service by highlighting new automated flows and providing proper level of information needed to solve E-com issues
- Act as primary interface for logistics department and third party services and monitor inventory levels and implement corrective measures where needed
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Tasks & responsibilities
- Management of sales order into the ERP system, ensuring that products are delivered on time with the right quantity and quality and taking care about customer requirements
- Support of the Sales Manager and Sales team in preparing and managing the sales campaign, including management of the samples, set up of the show room, preparation of offers/commercial conditions, communication of availability list, processing of sales reporting/statistics
- Be the main day to day contact for retailers– before and after sales – taking into account and managing their requests involving the correct people into the organization (logistics, credit management)
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Bozen, Lana
- Aktives Schnittstellen-Management: Koordination und Dokumentation von Schnittstellen-Anbindungen sowie Kommunikation mit Partnern
- Entwicklung einer zukunftsweisenden Support-Strategie: Konzeptionierung und Implementierung innovativer Prozesse zur effizienten Bearbeitung komplexer Support-Tickets, von der ersten Analyse bis zur finalen Lösung
- Schulungen und Optimierungen: dank deiner Hilfe werden die ersten Ansprechpartner unserer Kunden bestmöglich auf Anfragen vorbereitet und finden selbst Support-Lösungen
- Technische Analyse, Fehlersuche und Optimierung von E-Mail-Setups (z.B. DNS, Zustellbarkeit)
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Tasks & responsibilities
- IT Infrastructure Management: Maintain IT infrastructure, including operating systems in a Microsoft & Linux environment, with excellent knowledge and demonstrable experience (Windows), knowledge for Linux
- Virtualization: Configuration and management of ESX virtualization systems
- Server Administration: Perform server administration tasks and research event-log warnings and errors
- Technical Support: Assist the Service Desk with troubleshooting to identify root cause, and provide technical support when needed
- Audits & Backups: Perform routine and scheduled audits of all systems, including backup
- Documentation: Draft and update documentation related to procedures and activities performed.
- Professional Development: Stay up-to-date with emerging technologies, industry trends, and best practices in system administration
- Networking: Configure and manage networks using Aruba Networking technologies.
- Cloud Services and Collaboration: Manage cloud services with Microsoft Azure, administer Teams Phone and SharePoint.
- IT Projects: Participate in and lead IT projects to improve infrastructure efficiency and security
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Vollzeit | befristet | Praktikum
Tasks and responsibilities
- Help to create and update of personnel data in HR software
- Support in managing the documentation required for employee hires and terminations
- Support in general administrative tasks
- Help to draft documents and declarations for employees
- Assist the HR department in various projects
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Vollzeit | befristet | Praktikum
Tasks & responsibilities
- Assist in handling B2C customer inquiries via phone, email and other channels
- Support the first level support for problems and general inquiries about companies, brands and products
- Become familiar with the entire process of our online shops (checkout, payment, delivery, returns and refunds)
- Support in the analysis of customer issues, questions and needs
- Assist with digital projects that directly connect with the end consumer
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YOUR RESPONSIBILITIES
- Proactively explore and develop new business relationships, customers and concrete opportunities in the market segment Commercial Vehicle Charging
- Create specific sales strategies and supporting a business plan creation within the commercial vehicle charging segment, to drive revenue growth and margins
- Negotiate and close contracts and frame agreements with strategic customers
- Generate forecasts and reports based on sales activities
- Ensure market share and successful introduction of existing and specific new products
- Conduct customer visits, by providing commercial and technical consulting for suitable charging solutions
- Manage customers’ commercial and technical inquiries
- Provide market information and support the elaboration of blueprints for our specific solution offering in the Commercial Vehicle Charging market, in close alignment with the Segment Marketing department
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Tasks & responsibilities
- Management and coordination of the IT Service Desk team
- Overseeing the procurement, installation, maintenance and support of IT software, hardware and communication systems
- Organization and delegation of work orders to the appropriate IT Services staff member based on role and work order load
- Management of escalations and ensuring any issues are resolved in a timely manner
- Escalation of work orders to second level IT support and third level IT support as required
- Analysis of performance of Service Desk activities and make recommendations to improve operational efficiency
- Generate reports based on service level agreements and required metrics
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Vollzeit | befristet | Praktikum
Tasks and responsibilities
- Support in the management of all internships (contacting candidates, administration, onboarding, follow up)
- Assist in the internal communication related to HR and personnel topics (preparation of texts/news, translations, upload of news on the intranet)
- Help in updating the Group’s org charts
- General support in various HR projects/administrative tasks (company events, update of HR software with employee data, etc.)
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Tasks & Responsibilities
- Campaign Management:
- Plan and develop seasonal marketing campaigns following the overall brand strategy
- Execution and operative responsibility for international marketing campaigns
- Planning and coordinating of national marketing activities in main and emerging markets in cooperation with local colleagues and in alignment with the international brand objectives
- Monitor and analyze the campaign performance and optimize strategies to maximize effectiveness
- Product Marketing:
- Create compelling product messaging and positioning for Wild Country's climbing gear and equipment
- Develop marketing materials, including workbooks, lookbooks, and digital assets
- Work closely with the product development team to understand product features and benefits
- Social Media Management & Athletes Management:
- Oversee Wild Country's social media channels, including content creation, posting schedules, and community engagement
- Develop innovative strategies to grow our social media following and increase brand awareness
- Manage relationships with sponsored athletes and ambassadors
- Collaborate with athletes to create engaging content and storytelling opportunities
- Communication & PR:
- Serve as the primary point of contact for media inquiries and press relations.
- Develop and distribute press releases and other PR materials.
- Cultivate relationships with key media, influencers, and industry stakeholders.
- International Business Support:
- Support online business initiatives, including e-commerce marketing and digital advertising.
- Work closely with the international sales teams to develop trade marketing activities and support materials for international wholesale partners.
- Collaborate with our retail partners to execute co-marketing initiatives and promotions.
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Your tasks
- Design, adaptation and validation of our software meeting customer-specific requirements
- Customization and commissioning of our scanning optimization solutions in the production line directly on the field
- Development and implementation of software for new machine functions such as computer vision and UX/UI design
- Collaboration in all Project phases: start, testing, delivery, commissioning and optimization of the software
- Cooperation with our Customer Support and Sales department in the definition of specific software requirements
- Preparation of software documentation
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Your tasks
- Design, adaptation and validation of our software meeting customer-specific requirements
- Customization and commissioning of our scanning optimization solutions in the production line directly on the field
- Development and implementation of software for new machine functions such as computer vision and UX/UI design
- Collaboration in all Project phases: start, testing, delivery, commissioning and optimization of the software
- Cooperation with our Customer Support and Sales department in the definition of specific software requirements
- Preparation of software documentation
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