Customer Operations Field Italy Salewa - maternity cover (M/F)

Tasks & responsibilities

• Order and client data entry in the ERP system
• Contact person for clients and Sales Representatives regarding orders for example availabilities, order state, checking orders
• Collaboration with the logistics department for deliveries
• Collaboration with the credit management department and Sales Manager
• Handling of claims and information requests coming from clients  
• Be the main day-to-day contact for retailers– before and after sales – taking into account and managing their requests  
• Support the team with expert advice regarding Quintet, B2B service Portal, Navision/ERP, EDI, Block/Optional Orders, and Sales Evaluation optimization  
• Support dealers with product information and explanation

Profile

• 2+ years of experience in a similar position
• Background in a sales-driven company/department is an advantage
• Excellent Italian & English skills, German is considered a plus
• Proficient use of MS Office (Excel)
• Active mountaineering and ski touring are a plus

Workplace:

Brands of Oberalp-Group